Effective Date: January 1, 2023
Thomson Roof Treatment, including our website at https://thomsonroof.com, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, or otherwise contact us.
By using our website, you agree to the collection, use, and disclosure of information as described in this Privacy Policy.
We may collect the following types of information:
Information you provide directly
Your name
Email address
Phone number
Property or service address
Details you include in a contact, quote, or service request form
Any other information you choose to send us
Information collected automatically
IP address
Browser type and device information
Pages visited and time spent on our website
Referring website addresses
General usage and interaction data
Cookie and similar technology data
We collect information:
When you fill out a contact form or quote request form
When you contact us by phone, email, or through the website
Automatically through cookies, analytics tools, and website security tools
Through third-party service providers that support our website and customer request process
We may use your information to:
Respond to your inquiries and provide quotes or service information
Contact you about your request
Schedule, manage, or follow up on services
Operate, maintain, and improve our website
Monitor website traffic and performance
Detect, prevent, and address spam, abuse, or other security issues
Comply with legal obligations and protect our legal rights
Our website may use cookies and similar technologies to improve functionality, understand website usage, and help protect our forms from spam and abuse.
You can usually control cookies through your browser settings. Please note that disabling cookies may affect how parts of the website function.
We use Google Analytics to help us understand how visitors use our website. Google Analytics may collect information such as your IP address, browser information, pages visited, time on site, and interactions with the website.
This information helps us analyze website traffic and improve our website and services. Google may also use the data it collects in accordance with its own privacy practices.
We use Google reCAPTCHA on our website to help prevent spam and automated abuse of our forms. reCAPTCHA may collect hardware and software information, IP address, browser and interaction data, and may place cookies as part of its fraud prevention and security functions.
Your use of reCAPTCHA is also subject to Google’s applicable privacy and terms policies.
We use Jobber to help manage website inquiries, quote requests, and customer communications. When you submit information through a form connected to Jobber, your information may be processed and stored through Jobber on our behalf so we can review your request, contact you, and manage potential or ongoing service work.
Information submitted through these forms may include your contact details, service address, and information about the work you are requesting.
We do not sell or rent your personal information.
We may share your information:
With service providers who help us operate our website and business, including website, analytics, spam prevention, and customer management providers
When required by law, legal process, or regulatory request
To protect our rights, safety, property, or the rights, safety, or property of others
As part of a business transaction such as a merger, sale, or transfer of assets, if applicable
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, and meeting legal, accounting, or regulatory requirements.
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information to them.
Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal information, subject to applicable law.
To make a privacy-related request, please contact us using the contact details below.
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through this website.
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date above. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Thomson Roof Treatment
Email: info@thomsonroof.com
Phone: 778-400-4596
